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For Profit
General Manager at Alfaredo S.A.
(Nov 2019 – Present)
- Restructured the business to survive the CovId-19 crisis and successfully retained 87% of revenue and 100% of all employees (Work well under pressure)
- Created decision tree processes for staff to deal with clients and potential clients, thus freeing up resources to create a non-existent client retention department (Process Creation)
- Automated client communication, client retention, and staff evaluation processes, as well as creating an online platform allowing 100% of the work to go online (VBA.Net, Power BI, Wordpress, Teams)
Senior Financial Analyst at Acuity Knowledge Partners
(Jan 2021 - Present)
Entreprenuership
(Mar 2016 – Present)
- Created 9 websites of which 5 are active and used, and one being central to the business (Wordpress, HTML, CSS, Javascript)
- Created marketing strategy and social media profiles for 3 companies (Social Media Marketing, Facebook Ads, LinkedIn Ads)
- Functioned as consultant for small businesses in the Retail and Education industries (Business Coaching, Technology Consultant)
Financial Analyst at Moody’s Analytics Knowledge Services
(Dec 2017 – Oct 2019)
- Assembled analyst performance reports for management and contributed to changes in methodology for evaluations (Statistical Variance Reports)
- Managed highly confidential management material, as well as confidential industry specific material (Trustworthy)
- Automated processes, eliminating 34 hours a month of work, and creating greater efficiency and value to a Moody’s client (Efficiency focused)
Information Technology and Support at Harding University
(Sep 2015 – May 2017)
- Maintained and provided technology support to faculty and staff
- Contributed to development and distribution of varying software solutions
- Trained and oversaw new IT professionals
Volunteer Work
English Trainer at Moody’s Analytics Knowledge Services
(Mar 2018 – Nov 2019)
- Trained and refined MAKS financial analyst’s English skills
- Developed a training plan to help improve communication between Moody’s Analysts and Moody’s clients
- Grew the English training initiative to a developing training for Moody’s
Marketing and Strategy at Instituto Interactivo de Idiomas
(May 2018 – Nov 2019)
- Developed and managed several marketing campaigns
- Boosted sales during low revenue months
- Created a strategy for revenue growth and will oversee future marketing promotions
Marketing Officer for Educating for Life (EFL)
(Aug 2013 – May 2016)
- Developed and executed fund raising events for non-profit organization
- Created and managed advertisement
- Successfully achieved the financial goals for the organization